PBX

Our Purpose

We’re here to support Franchises and Home Office teammates in meaningful ways and celebrate wins with them. We recognize both personal and professional events going on within the Home Office and across the network. 

Our Role

We are the liason department that acts between the home office and franchise owners & their teams in delivering exceptional experiences. Our department proactively executes on administrative requests and operational needs of our franchise network. 

We're Here For You 

  • 90 Day Call: A scheduled telephone meeting with Reed to check in 90 days after launch day 

  • 6 Month Call: This is a call with PBX to check in mid year and help be a resource for each Franchise 

  • Anniversary Call: This is an annual call with Reed to business plan for the next year 

Milestone Recognition 

PBX wants to recognize your successes along the way. These are examples of big accomplishments and ones we like to recognize: 

  • First contract 

  • First employee 

  • Territory expansion 

  • Multi-market owner 

  • First overhead employee 

Network Engagement 

In Person Events 

  • Pilgrimage Visits 

  • Regional Trainings 

  • Convention 

Virtual Events 

  • Daily Morning Jumpstarts 

  • Notable & Quotable with CEO Reed Nyffeler 

  • All Network Call (Semi-Annual network update with CEO Reed Nyffeler) 

Support 

We want to support you in meaningful ways and celebrate wins with you! Whether it's a personal life event or events going on within the office, please reach out and know we are here for you and your team pbx@teamsignal.com 

Recognition Opportunities 

  • Hero & Officer of the Month

  • Culture Shout-outs

  • Regional Training Awards

  • Monthly & Annual Franchise Awards

  • Career Progression Recognition 

  • RISE: Recognize, Inspire, Support, Elevate 

  • Signal Employee to Owner Program 

This program is designed to educate and develop Signal employees as future franchise partners. Each applicant will develop well-rounded leadership skills, Signal specific operational knowledge, a basic understanding of business and financial acumen, and sales training. Additionally, they will have a working knowledge of the administrative side of owning a signal franchise and what it means to be a part of the Signal family. 

 

Our Team:

Click the image to send an email

Justin Albrecht

PBX Coordinator

Jenny Dougan

Administrative Assistant

Lori Viken

Administrative Assistant

Sandy Ardery

Director of Development (PBX)

Dee Kamphaus

Executive Assistant

Kim Wessel

Employee Experience Manager

Josie DeVault

PBX Senior Manager

Autumn Prante

Communications Coordinator